So, you’re all set.
A registration page has been created and it’s all ready to allow access to those who are interested in what your membership site has to offer. All they have to do is fill in the form and they will unlock the members-only content.
Sounds pretty easy, right?
In most cases, it is that simple and everyone gets what they want. Members gain access and you gain new members.
But, what happens if that registration form fails?
Receiving an error message or confusing redirect after clicking the “submit” button is a sure fire way to get off on the wrong foot.
Stranger still, what if some users register successfully while others get denied?
That is the same question an Insider posed in the forum.
What would cause this issue?
If a registration form works once, shouldn’t it work every time?
The logical response is… Yes. It should work 100% of the time if nothing interferes with the intended functionality.
Maybe that’s it. Perhaps something is getting in the way.
There are other factors that could come into play and these factors could result in a seemingly temperamental form. It can’t be a case of the form arbitrarily deciding who gains access and who remains on the outside looking in.
A possible cause and potential solution for this unusual problem are discussed in this forum thread.
We have all likely dealt with caching issues on a site at one time or another. It stands to reason this could fall into that category as well.
This forum thread is a quick conversation and we invite you to find out more.
You can check it out right here.