This is one of those topics that seems like it can affect many membership site owners.
In fact, you likely count yourself in that number if you accept payment for access to your site.
We are focusing on failed payments. More specifically, failed re-bill payments. You may be nodding your head as you read this and think about the failed re-bill payments that can occur after the initial payment was successful.
What causes these failed payments?
Is there anything that can be done to reduce them?
An Insider is looking for answers to a question a lot of us have asked.
Is there a way to eliminate (or reduce) failed credit card re-bill payments?
Your site has members who have decided to join your community and agreed to pay you the monthly fee. They sign up and that first payment is processed with no problems. But then the next payment fails.
Why does this happen?
There are different reasons why a credit card payment can fail. The card may be maxed out or expired. Those are two big reasons that can come up. But what if nether of those is the case?
The card has plenty of credit left on it and it’s not scheduled to expire for months.
This forum thread starts the conversation to look for solutions and ideas.
Are you experiencing a similar issue? We encourage you to visit the forum and share your thoughts.