Switching from one membership site solution to another usually requires some adjustments.
Different programs handle specific aspects of the membership experience in different ways. So a little preparation before the transition can certainly pay off in the short and long term.
This is especially true when it comes to considering how existing recurring payments will be handled.
Will members notice an interruption in service?
How will cancellations work?
These are just a couple of questions addressed in this featured forum thread.
This conversation picks up with a member of the Insider community asking about merging some of their existing members from a previous site into a new site.
The initial goal is to provide these members with immediate access to the new site and show them a reminder to input payment information for an upcoming renewal payment.
The discussion then touches upon related topics like connecting each member to an existing recurring billing (if they have one) and what happens to an integrated auto responder.
These are all considerations that should be taken into account in a situation like this one.
Some options to help make this transition go as smoothly as possible are included in the responses in the forum thread and we are interested in what other Insiders might have to say.
It is likely that some of the Insiders reading this article have engaged in a site transfer or creation of a new site which required the importing of members.
Please check out this forum thread and feel free to post any suggestions or questions.