Archive | retention

WishList Insider – Forum Focus 479

An online forum is often used to ask questions and generate conversations about “what if…” scenarios.

What if I need to create a course in a short time frame? What if my members don’t fill out all the fields in my registration form? What if the volume of content overwhelms my members?

These types of discussion starters are great and usually lead to some interesting solutions.

But, there are also the types of questions that are more specific.

In fact, they deal with a specific issue on a specific site.

The forum is a good place to start these conversations too.

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WishList Insider – Forum Focus 478

Hmm, that’s a good question.

I have that thought quite often when reading messages in the Insider Forum. There are always plenty of solid conversation starters within the various threads.

Often times, there isn’t a definitive answer to the question.

Various points of view on a particular topic can lead to solutions that may not have been considered otherwise.

Perhaps this will be one of those instances.

The question has to do with possibly changing a pricing structure and looking for data to help inform that decision.

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Insider Bonus: How To Increase Retention Rates With Monthly Bonuses

Attracting new members is always a good idea.

But keeping those members is just as important.

How is your retention rate at the moment? What steps are you taking to sustain or improve your current retention rate?

Could you be doing more?

This Insider Bonus looks into improving retention rates with the use of specific bonuses.

Get all the details here…

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Coming Soon: Insider Bonus: How To Increase Retention Rates With Monthly Bonuses

It’s always nice to get a little extra.

That is where a special bonus comes in. A little something that just makes the experience that much better.

This could be a free car wash when you fill up your tank with gas.  Or maybe a salad gets added to your order when you buy a pizza.

The point is, bonuses are appealing.

But how can they help with retention rates?

Please keep reading for more details.

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Core Training: The Fundamentals Of Retention

What do successful membership sites do that failed membership sites don’t? A lot membership site owners thinks it’s some fancy trick or gimmick, but it’s really just simple, boring fundamentals.

Successful membership sites do two things: 1) they focus primarily on member retention and 2) they follow some simple fundamentals that lead to high retention rates.

If you wanna see what we’ve learned about member retention through years of running our own membership site and working with tens of thousands of membership site owners then check out this video:

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Core Training: How To Knock Your Members’ Socks Off So They Never Cancel

The average lifetime value of a Starbucks customer is $14,099 (according to KissMetrics). How does Starbucks achieve such a high customer lifetime value?

And, more importantly, what can you learn from them to increase your membership site’s retention rates and monthly revenue?

We go behind-the-scenes of Starbucks’ secret in this week’s Core Training. Watch below:

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