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WishList Insider – Forum Focus 45

This week had some VERY useful threads being discussed through the various forum topics as Insiders continued to help each other with solid advice and suggestions to resolve issues.

Highlights include:

  • 100% Money Back Guarantee. Why Not Make it 110%?
  • A Method You Might Be Ignoring That Could Net You More Members
  • Need Help? You’ve Come To The Right Place

I actually consider one of the threads to be a “Must Read”.

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Refund and Cancellation Policy Thoughts To Consider

Eventually you’ll sell something and someone will request their money back. Or to use an example more close to home for most of you, a member will ask for cancellation of their membership to your WishList Member site.

It’s a fact of doing business. You can’t satisfy everyone with your products or service and that’s OK.

That doesn’t necessarily mean there’s something wrong. Some things just may not be a right fit for that customer, or it’s something they don’t need right now. No matter the reason, you’re going to have to deal with returns and cancellation requests.

So, how do you go about creating a refund/cancellation policy that’s both fair to you and the customer? Read on and I’ll share some tips that will help make the process easier on both parties.

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