Many different businesses and membership sites have a page dedicated to their client’s questions and concerns. This is a good idea to keep everyone informed.
Not including a list of Frequently Asked Questions can be detrimental to a site.
What would happen if you came across a product or service that you were interested in and their website did not have this vital information?
What would you think?
I know what I would think… “Why bother.”
Can you afford to lose potential members over something that can be added so quickly and easily?