Inside The Insider – Episode 03

What’s been happening this week inside WishList Insider?

Is there a possible rift building between our seemingly friendly co-hosts?  It sure seems that way when this week’s thrilling episode opens. 

What could possibly cause such a disturbance? There’s only ONE way to find out!

Join our well-dressed and well-meaning hosts Wray & Faye as they deliver the news in the most professional manner they can muster.

Translation: This is the news.  WishList Products Style!

They discuss…

  • NEW Support Documentation and Tutorial Videos.
  • The NEWEST Members of the 1,000 Points Members.
  • Recent Posts NOT to be missed.
  • The Heat Wave that has gripped the WishList Products Office.
  • Wray’s ill-conceived attire and Faye’s clever reasoning behind hers.

Click below to view this week’s episode.

Click here to play on your mobile device

Links mentioned in this week’s episode of iTi:

New Forums:

Marketing Questions

Technical and Functional Questions

Tips for Fellow Members

Mentioned Posts:

Jen’s Post on Offering an Up-Sell to your Members

Wray’s Post of TweetDeck



  1. That was awesome! (and not because you mentioned my name).

    Well done, and sharp looking suit Wray.

    I laughed a few times. Thanks for the entertainment!

    • Wray says:

      @Andrew – A name check is always a good thing 😉

      We appreciate the kind words! We are enjoying producing the videos so we will continue to crank them out.

  2. Hmmm, unable to play this video. Is this related to this site now not displaying correctly in Firefox???

    • Wray says:

      What is the issue you are experiencing? I am able to view the site alright in FireFox and can view the video as well.

  3. You two crack me up, I can see you are enjoying this very much. So are we. Ya, I hate the tie thing also. Jeff’s name is probably sounds like the pf is a “F”, so Fau. I think that’s right, Jeff, weigh in on this.

  4. Ken Geers says:

    I like the New Form Categories. Much easier to follow and have made use of them already

    • Wray says:

      That’s great to hear @Ken. We are keeping an eye on things to see if any more need to be created or adjusted.

  5. I can’t view the video in Chrome either Steve :<

  6. Works now @Wray – I was getting an ‘error loading’ message on the status bar.

    Love the sartorial elegance @Wray – very niiice! Love the black shirt under the dark suit – who’da known ya would have scrubbed up so good….

    @Fay, see what a few nice words from a nice lookin’ lady can do for a guy…. You rock!

    Good job guys…

  7. Stu McLaren says:

    I have to admit, the first time I watched this I did crack up.

    I think the thing that gets me is watching their facial expressions as they try to hold it together while the other one talks about what’s happening 🙂

    Great job guys and congrats to everyone who cracked 1000 points this week!

  8. I think the theme song needs some sparkle

    • Wray says:

      I’m working on it… 🙂 We’ll see what we come up with for episode #4.

      Maybe a musical instrument is needed…

  9. Jeff Pfau says:

    Wray! You got my name exactly right the first time you said it! Most people don’t.

    “P” is silent.
    Rhymes with “now”.

    I’m going to donate 10 points to David B. because he got it right also.

    “Correctamundo” as The PFonze would say (Happy Days, American pop culture).

    “Aaah, aaah aaah,” as PFozzie Bear would say (Muppet, American pop culture).

    “Let’s stop evil villains,” as the PFantastic PFour would say (Comic book super-heros, American pop culture).

    “Go WishList Member!” as PFaye would say (casually dressed, WishList Team Member)

    • Wray says:

      I’m glad I got your name right Jeff! I get lots of different attempts at my first name as you might guess too. Some people try to pronounce the silent “W” 🙂

      I got all of your pop culture references and I’m Canadian! I’m a bit of a pop culture junky myself. Espeically liked the Fantastic Four mention as I’m a comic book guy too 🙂

  10. Jeff Pfau says:

    The Donate Points window shows up behind the posts and the sidebar stuff.

    David B., I’ll get those 10 points to you somehow! (I’ll mail them to you).

  11. Jeff:

    Leave them on the front seat of the car we are getting.
    I choose the blue one. cool

  12. congrats Wray, good video

  13. Tracy Childers says:

    NICE job you two. I guess it goes to show you that “Every girl is crazy about a sharped dress man!”

    I’ll admit, I cracked up several times while watching this video.

  14. Joel Preston says:

    OK. Much as I hate to admint it, I’m kinda hooked on your Inside the Insider vids. At first I thought they were just plain dumb. I mean, who needs a guided tour through a membership site as well-designed as WLI? (Suck up comment.) But each time, I’ve learned at least one thing that I hadn’t seen on my own. And they’re kinda humorous, in a sad sort of way. It’s rather nice getting to know the personalities behind the WL plugin and WLI. Anyway, I thought I’d leave this fan note, if only to accrue a few points. Lookin’ forward to the next edition … Joel

    • Wray says:

      We’re glad you have learned something with these videos, @Joel as that is the main goal of them.

      We are also trying to make them entertaining so we have been injecting some humor into them as well.

      Episode #4 is being shot on Thursday and will be posted on Friday.

  15. Jason Clegg says:

    Perhaps I missed this somewhere, but what exactly are you doing with the points here? I love this idea and want to use the “cube points” plugin on my membership sites too. Prizes? Upgrades? Etc?

    • Wray says:

      This is a very common question on WishList Insider. We do have a plan for the points, but we have yet to reveal it.

      All we can say for now is to stay tuned and all will be explained soon 🙂

      We do recommend using the “Points” system on your site as it does encourage interaction.

      • Raj Jha says:

        A how-to article on setting up a points system for sites would be really great, too.

      • Wray says:

        That is a good idea, @Raj. You are among the many who is interested in just exactly how we are running the points.

        This is something we will certainly keep in mind while creating content.

  16. Faye McLaren says:

    Excited to shoot Episode 4 today! Stayed tuned for it coming hopefully tomorrow 🙂

  17. [Member Removed] says:

    [Comment Removed]

    • Wray says:

      We’ll do out best with your name when you hit 1,000 @[Member Removed] 😉

      People do seem to like the suit as well, Mayhbe I’ll dress up a bit more on another episode.

      I’m actually writing up a post that will be on the Home page soon about what we do to prepare, shoot, edit a weekly webisode, so watch for that.

      Basically, we come up with ideas and then just sit down and talk naturally. If we stumble or mess up, we just keep going. Adds to the charm.

      I definitely recommend a co-host if you can swing it. I’m MUCH more comfortable knowing Faye has my back 😉

  18. Wray Wray, do you moonlight as a pimp? Just wondering because basically you have the right tie.

  19. Wray [I got the spelling of your name right, finally], you look hot… in every sense of the word… 🙂

  20. Terry Green says:

    I am very excited about seeing the newest WLM upgrade …I can’t wait!

    And Wray … you look very dashing in your suit. It was obvious that you were “hot.” 😉

    • Wray says:

      The new version of WLM is coming around the corner! We hope to have it complete soon.

      And yes, it was pretty “toasty” that day 😉

  21. Steve King says:

    I’m liking the grumpy version….very funny guys!

  22. Wray says:

    Yes, passive aggressive can be humorous 🙂

    Thanks @Steve!

  23. Do you guys practice? Very funny show, the info is great too and swanky suit.

    • Wray says:

      Thanks @Mary-Ellen. People like the suit 😉

      We usually do a “dry-run” (which is an ironic term is you watch episode #7 or #11) and then shoot right after.

      We think out as much as possible before the camera turns on and then just let it roll!

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