We have all received one at some point.
A message from an online provider referencing an upcoming change and how it may or may not affect us.
These types of communications are common but they can still cause a reaction of uncertainty each time we see one.
The first question we have is usually… “Does this affect me?”
The question coming in a close second is often… “What do I have to do?”
A similar situation gets the focus in this edition of Forum Focus.