Audio Lesson: 21 Membership Questions Answered

Since WishList Member now powers over 4500+ membership sites, we’ve been able to see all kinds of create (and profitable) membership “tricks” and powerful strategies.

21 of the top Membership Site questions will be answered as the team from WishList Products  shares their knowledge regarding the process of building a successful membership site.

Download Audio Files Here

(right click, select “Save Target As” to download)

Refund and Cancellation Policy Thoughts To Consider

Eventually you’ll sell something and someone will request their money back. Or to use an example more close to home for most of you, a member will ask for cancellation of their membership to your WishList Member site.

It’s a fact of doing business. You can’t satisfy everyone with your products or service and that’s OK.

That doesn’t necessarily mean there’s something wrong. Some things just may not be a right fit for that customer, or it’s something they don’t need right now. No matter the reason, you’re going to have to deal with returns and cancellation requests.

So, how do you go about creating a refund/cancellation policy that’s both fair to you and the customer? Read on and I’ll share some tips that will help make the process easier on both parties.

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Even MORE Fantastic Tools and Apps for Twitter – Small Business Edition

With the vast array of online applications and tools available, there are always plenty to discuss.

For this segment, I will be showing you Twitter apps that you can use for your business. They essentially work for all businesses, but have a better impact for a smaller business.

For a broader list of Twitter Tools and Apps please check out my previously posted article on WishList Insider.

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Inside The Insider – Episode 17

What’s been happening this week inside WishList Insider?

The office seems to have gone to the “dogs” a bit week as evident by episode #17 of Inside the Insider.  Wray is nowhere to be found and Faye has to do the job solo.  Or so it seems…

Translation: Faye works with an unconventional (and apparently sleepy) co-host to bring you the news.

They discuss…

  • Only ONE Month remains to take advantage of the Early Bird Tickets for WLM LIVE
  • Some New Upcoming Bonuses for WLI Members
  • A Certification Interview and Member Showcase
  • Did Someone say Contest???

Click below to view this week’s episode.

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Contest – The Upside Of Irrationality

Dan Ariely is a professor of behavioral economics at Duke University – he basically studies people and the decisions they make. His latest book, The Upside of Irrationality, is a New York Times Best Seller.

Using data collected through various studies, Dan’s conclusions gives insight about how, and why, we behave the why we do.

  • What motivates people at work
  • How people learn to love the people they are with
  • How one action can turn into a long-term habit

Well, if you know how and why people make certain decisions you immediately gain a HUGE advantage as far as how to position your products, improve the customer experience and increase your sales.

Would you like to receive a free copy of New York Times Best-Selling Author Dan Ariely’s book -The Upside of Irrationality? It is easier than you think!

Simply, enter this contest by leaving a reply below indicating how you have defied logic,gone outside the box, to develop a successful (or perhaps unsuccessful) business.  Show us your irrationality and you could be rewarded!


1) Submit entries by leaving a comment below

2) Entries must be 200 words or less

3) Contest ends Thursday September 9th, 2010 @ 12 noon EST.


All entries will be reviewed by the WishList Products Team and the most interesting entry will be mailed a copy of Dan Ariely’s ‘The Upside of Irrationality.’ Your entry will also be showcased in an Insider post.

All other submissions will be granted 300 points.

We look forward to hearing how you have stepped outside of the box to benefit your business!

**********WINNER ANNOUNCED**********

Congratulations to Mike Blair!

Please see comments below to view Mike’s entry


Friends and Family in Business

According to a recent survey, 87% of start-up businesses turn to friends and family for financing.

There’s obviously some merit involved in going this route, but there can also be dangers typically not found with outside investors as well.

Read on and I’ll share the risks of financing with friends and family, as well as some things to protect the relationship.

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Member Showcase: Don Webb

WishList Member is used by a wide variety of our members and for a vast array of different Membership Sites.

We have decided to spotlight a number of these members and their sites here in the Member Showcase section.  It is encouraged that you visit the sites we focus on for inspiration towards ideas you can apply to your own site.

There are likely many individuals out there using WishList Member in ways you have never imagined.

This instalment features Don Webb and his site

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Skills Every Website Owner Should Learn

Experts can be expensive and there’s nothing wrong with that – provide an excellent service and you deserve good pay.

The trouble is many of us don’t have the money to pay for expert services. This is why I do much of the basic level skills myself. If I need to hire someone who charges by the hour, I want them spending those hours doing things I don’t know how (or want) to do myself.

I can take care of the simple things myself.  This is what I’m doing with my office renovation. I can build the desk but someone else can work with electricity.

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